Terms and conditions for using Brivaleon florists

These terms define your rights, obligations, and expectations when using our website or ordering flower-related goods or services from us. Please read carefully before placing any order or enquiry with Brivaleon florists.

Terms last updated January 21, 2026

Acceptance of terms

By accessing this website, placing an order, or communicating with our team, you agree to abide by the outlined terms. If you do not accept these conditions, please refrain from using our services or site.

Definitions

For clarity, these key terms have specific meanings in this policy.

  • ‘Services’ refers to floral design, arrangements, and delivery provided by Brivaleon florists.
  • ‘User’ means any individual accessing, browsing, or making purchases via the site.
  • ‘Content’ covers text, images, graphics, and information available on the Brivaleon florists website.
  • ‘Order’ is your request for flowers, plants, or arrangements from us.

Proper use of our services

Use our services solely for legitimate personal or business gifting, not for unlawful or purposefully disruptive activity.

Eligibility

You must be at least 18 to purchase or use our services. By ordering, you confirm you are of sufficient legal age in Australia.

18+ only

Your responsibilities

You are expected to provide accurate information and follow guidelines during use.

  • Keep contact and delivery details up to date for every order.
  • Respect delivery terms, including accepting and inspecting flowers upon arrival.
  • Avoid fraudulent or misleading behaviour when interacting with our site.
  • Not share your account access if creation is available.

Prohibited conduct

Do not use our services contrary to law or public policy.

  • Ordering for illegal activities or with false information.
  • Attempting to disrupt site functionality or delivery systems.
  • Copying, scraping, or reselling site content or designs.
  • Posting offensive, defamatory, or infringing content.
  • Accessing restricted or administrative sections unsanctioned.

Intellectual property rights

All materials on this site, including arrangements, text, images, and branding, remain the intellectual property of Brivaleon florists or partners. You may not copy, reproduce, or commercialise any content without written consent.

Content you provide

Reviews, messages, or images you submit should be truthful, respectful, and not infringe on others’ rights.

User content rights:

By sharing content, you grant us non-exclusive rights to display, edit, and use it for service or promotional purposes.

Privacy and data safety

See our Privacy Policy for extensive details on your data rights, usage, and choices regarding personal information. Read privacy policy

Important disclaimers

Some product features and results may be affected by factors outside our control.

Limitation of results:

Flower longevity, appearance, and delivery times can vary due to seasonal and location differences. Results may vary.

Liability limitation statement

We are not responsible for delays or issues caused by circumstances beyond reasonable control such as weather, supply chain, or third-party errors.

Indemnity

You agree to hold us harmless for any claims arising from misuse or unauthorised actions on your part when using our services.

Resolving disagreements

If an issue arises, we encourage amicable resolution by contacting us first.

Arbitration

Disputes not resolved directly may be referred to binding arbitration, in accordance with relevant laws in Australia.

Arbitration replaces court action for unresolved issues where permitted.

Online dispute resolution

Consumers may use government ODR tools to settle disputes electronically with our business.

Learn about dispute resolution: Learn about dispute resolution

Governing law and venue

These terms are governed by the laws of Australia. All disputes are subject to Australian jurisdiction.

Termination

Services or accounts may be suspended or ended due to violation of these terms, with prior notice where possible.

Modifications

We may revise these terms as needed for legal or service changes. Updated terms are published immediately upon effect.

Severability

If any section is declared invalid, the remaining terms remain effective and binding.

Entire agreement

These terms and the referenced policies represent the full agreement between you and Brivaleon florists.

How to contact us

For questions concerning these terms or your rights, please reach us through the contact details below.

Support email: content@brivaleon.world

Phone: +61 2 0745 1967

Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia

Effective date: January 21, 2026

Version: 1.2